What an Operation Staff do?

An Operations staff contributes to making an employer’s wheels run on less cost with fewer squeaks and bumps.

Responsibilities of an operations staff:

• Reviewing how various departments within an employer interact, share information, deal with customers, and do things like make joint purchases of supplies or outside services.
• Making recommendations on how to increase efficiencies, in order to save money, reduce cycle times, and improve customer satisfaction.
• Working with people at various levels in each department to gather information and see how they do their jobs.
• Developing training procedures and guidelines on how to perform duties better.
• Keeping management informed of trouble spots in advance before major problems occur, and proposing cost-effective solutions.

Main areas where operation staff is needed are Purchasing, Payments and Collections, Human Resources, IT, Scheduling and in companies that are related goods and supply.